Shipping Policy
Last updated: October 27, 2026
Z I D I ships from Hong Kong. Shipping is calculated at checkout by destination. Rates below are flat amounts in USD for all products, based on manual destination zones — not a live DHL carrier account. International orders ship DHL Express Tracked.
Rates & estimated transit
- Hong Kong SAR — Local delivery (Hong Kong) — USD 15 — 2–4 business days
- Asia Near (Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, Brunei, Cambodia, Laos, Myanmar, Taiwan, South Korea, Macao SAR, China) — DHL Express Tracked — USD 75 — 3–5 business days
- Japan — DHL Express Tracked — USD 90 — 3–5 business days
- Australia & New Zealand — DHL Express Tracked — USD 100 — 4–7 business days
- North America (United States, Canada, Mexico) — DHL Express Tracked — USD 110 — 4–7 business days
- UK & Europe — full EU-27 plus nearby European markets (43 destinations including UK, Ireland, Switzerland, Norway, Iceland, Balkans, Ukraine, Monaco, Andorra, etc.) — DHL Express Tracked — USD 145 — 4–7 business days
- Middle East (UAE, Israel, Saudi Arabia, Bahrain, Qatar, Kuwait, Oman, Türkiye, Pakistan) — DHL Express Tracked — USD 160 — 4–7 business days
- Rest of world — DHL Express Tracked — USD 260 — 5–10 business days
Transit times are estimates in business days and may vary. For international orders, customs duties, taxes, and import fees may apply and are the customer’s responsibility unless stated otherwise.
Made-to-order & pre-order
Pre-order and handcrafted pieces are made after purchase and usually dispatch within 20–30 days, unless a product page states otherwise.
Questions
Email info@z-i-d-i.com or call (852) 2865-2838.
Jeng Design Limited · Z I D I · Hong Kong