Privacy Policy

This Privacy Policy explains how Z I D I (operated by Jeng Design Limited, Hong Kong) collects and uses information when you visit our website or place an order.

Information we collect

We may collect name, email, phone, shipping and billing addresses, order details, and technical data such as device or browser information when you browse or checkout. Payment details are processed by Shopify and payment providers; we do not store full card numbers.

How we use it

We use your information to fulfil orders, arrange shipping, respond to enquiries, improve our store, and meet legal or accounting obligations. We may contact you about your order or, where permitted, about Z I D I collections.

Sharing

We share data with service providers who help us operate the store—primarily Shopify, payment processors, and delivery partners (for example SF Express or Hong Kong Post)—only as needed to provide the service. We do not sell your personal information.

Retention & your choices

We keep order and customer records as long as needed for business and legal purposes. You may request access, correction, or deletion of your personal data by contacting us, subject to applicable Hong Kong law.